Automating birthday cards: why HR needs this

In many organisations, employee birthdays are still handled on an ad hoc basis. A colleague who “usually remembers”. An Excel sheet saved somewhere. A box of cards in a drawer. And then it goes wrong: birthdays are forgotten, cards arrive weeks late, or they simply don’t get sent at all. It seems small. But these are the moments where someone either does or does not feel seen at work. And that has long-term consequences.

Print.one

Editorial Office

No attention has impact. Just not the good kind...

Most HR teams know how important personal attention is. The intentions are often great:

“We’d rather decorate the employee’s desk”, or “The departments handle this themselves and go all out for birthdays”.

The intention is genuine, but in practice it often falls short because:

  • There’s no clear ownership.

  • Birthdays aren’t always properly noted in managers’ calendars.

  • Sending cards takes time and easily gets overshadowed by “more urgent” tasks.

Understandable, but the result is that employees receive no card at all or don’t get the attention they deserve.

And that has impact. Gallup’s State of the Global Workplace (2023) shows that only 23% of employees feel truly engaged with their organisation. Engagement isn’t created through grand gestures, but by consistently making people feel seen. A simple birthday card or message on an important day makes a difference.

Why a physical card works

We live in a digital world full of messages and notifications. A card is different: you can hold it, display it, keep it.

Personal recognition is one of the strongest predictors of retention and job satisfaction (Harvard Business Review, Employee Recognition: Low Cost, High Impact, 2021).

A card is therefore an easy and powerful way to show care.

But is it still personal if it’s automated?

HR asks this question often. And understandably so.

Automation does not mean standardisation. It means removing the manual hassle so there is space for real attention.

With Print.one:

  • The style, tone of voice and feel match your brand.

  • Cards are designed or adapted to your culture.

  • Name and message are personalised automatically.

  • Want to add a personal team photo? Possible.

  • The timing of sending is handled automatically and optimally.

The execution is automated. The attention stays genuine.

The effect: small gesture, measurable outcome

When employees feel recognised, you see increases in:

  • Job satisfaction

  • Loyalty

  • Willingness to go the extra mile

A birthday card won’t solve every HR challenge. But it is a consistent ritual of human attention. And rituals build culture.

It takes time: be patient

In the pilot campaigns we run with our clients, we see that conversions take a little while. In the example below, you can see when conversions from Kaartje2go’s win-back campaign occurred.

In the first 8 days after sending, only 0.6% of recipients converted. The biggest boost happened between days 14 and 30, accounting for 44.1% of all conversions. Within 30 days, 71% of conversions had occurred. This also means that the remaining 29% came in over the following 2 months!

Never forget a single birthday again

Learn more on our birthday plan Print.one Moments

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